Returns & Exchanges
At Sixxta, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale to ensure the highest hygiene standards for our community.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.